OWINGS AUTOMOTIVE CONSULTING
Auto Dealership Expert Witness
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Professional Experience
Vice President and Executive Manager 05/1997 to 12/2013
Riverside, CA
Top 200 Volume Ford Franchise with Annual Sales of $100,000,000 & 200 Employees
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Introduced benchmarks to measure performance of all aspects of the dealership's operation which dramatically increased profitability.
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Recruited and trained a staff of over 200 including key management staff and support personnel for sales & finance, service, parts, rental, body shop and legal departments; evaluate individual and overall performance and devise and implement training processes for each department.
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Facilitated an environment of mutual trust and respect and demanded the highest ethical standards.
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Designed and implemented proactive legal compliance courses.
Owner and Executive Manager 12/2003 to 06/2007
Riverside, CA
Startup Nissan Franchise with Annual Sales of $50,000,000 & 45 Employees
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Obtained franchise from Nissan, purchased land and built new $10,000,000 facility.
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Introduced benchmarks to measure performance of all aspects of the dealership’s operation which lead to $1 million profit in first year of operation.
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Designed and implemented proactive legal compliance courses.
General Sales Manager 10/1991 to 05/1997
Norco, CA
Top 200 Volume Ford Franchise with Annual Sales of $60,000,000 & 120 Employees
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Introduced benchmarks to measure performance of all aspects of the dealerships operation returning dealership to profitability and doubled retail sales within one year.
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Assisted sales and finance managers in planning objectives and strategies to achieve sales and profit goals.
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Responsible for hiring and monitoring performance of department managers.
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Designed and implemented proactive legal compliance courses.
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Developed sales training and product knowledge curriculum and conducted daily classes.
General Sales Manager 02/1985 to 12/1991
Colton, CA
Ford/Isuzu Franchise with Annual Sales of $30,000,000 & 100 Employees
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Directly responsible for 45 member sales department.
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Recruit, hire and train staff and evaluate individual and overall performance.
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Developed and implemented goals and forecasts.
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Facilitated daily sales meetings and one-on-one sales staff training.
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Delivered regular presentations on products and services.
General Manager 01/1982 to 02/1985
Grants Pass, OR
Chrysler/Jeep/Dodge Franchise with Annual Sales of $20,000,000 & 75 Employees
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Directly responsible for profitability, sales and service for dealership.
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Recruit, hire and train staff.
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Introduced benchmarks to measure performance of all aspects of the dealerships operation.
Executive Manager 01/1977 to 01/1982
Medford, OR
Regional Advertising and PR Firm Specializing in Auto Dealer Advertising
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Designed and implemented advertising plans for regional auto dealership consolidator.
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Assisted client corporations to develop effective marketing plans.
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Conducted market research for clients and analyzed qualitative data gained from that research.
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Consulted with local, state and congressional candidates and school districts concerning elections.